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FAQ
What is your pet policy?
Rent is due on the 1st of the month and late on the 6th.Here at The Riley, we love our furry friends! We allow up to 2 pets per apartment, and we have a monthly pet rent of $30/pet. We also charge a pet fee of $300 for 1 pet or $500 for 2 pets. We also ask that you please pick up after your pet and that you keep them on a leash when they are outside. Thank you for considering us as your new home!
Can I have shelves, curtains, posters, etc.?
When personalizing your new home, the sky’s the limit! You can add all sorts of finishing touches to make it feel like your own. However, we ask that you please spackle any holes in the walls before you move out. This will help us to prepare the unit for the next resident. Other than that, feel free to add shelves, curtains, posters, and anything else that will make you feel at home. We want you to enjoy your time here at
Can I paint my walls?
You might be wondering if you're allowed to paint the walls in your apartment. The answer is that you can, but you will have to repaint them back to the original color when you move out. Painting the walls is a great way to personalize your space and make it feel like home, but it's important to remember that you'll need to put in a little extra work when it's time to move out. So go ahead and add a splash of color to your walls - just be sure to keep some extra paint on hand for when it's time to move out.
What does the application and leasing process look like?
The application and leasing process is simple and easy to complete. All you need to do is fill out the online application and provide all the necessary documents. You will then receive an answer within 48 hours. If you have any questions, our friendly staff will be more than happy to assist you.
We look forward to welcoming you to our community!
Do you require renter's insurance?
Yes, we do require renter’s insurance. Renter’s insurance is a type of insurance that helps protect your belongings in the event of damage or theft. It can also help to cover you if someone is injured while renting with our community.
How do I submit a maintenance or service request?
You can submit a maintenance or service request through your online portal. Just log in and click on the submit request button. You will be given a list of options, so just select the one that best describes your problem. If you have any trouble with the form, just call us, and we'll be happy to help. We want to ensure that your living experience is as enjoyable as possible, so don't hesitate to reach out if you need anything!
When/How do I set up my utilities?
Moving into a new home is an exciting time, but it can also be a bit overwhelming. There are many things to consider, from packing and unpacking to setting up utilities. When it comes to utilities, the best thing to do is to set them up in advance. That way, you'll be able to focus on more critical things on move-in day. Once approved to move into your new apartment, you will receive an email with instructions on setting up your utilities.
What is the average rent?
The average rent varies depending on the size and type of floorplan that you are looking for. For example, a 2-bedroom apartment will be much less than a 3-bedroom.
Where is the nearest public transportation?
The nearest public transportation is right in front of our community! We have a bus stop that can take you anywhere you need to go. If you're unsure where you're going or how to get there, just ask one of our friendly staff members, and we'll be happy to help you out. We want to ensure you have a great experience while you're here, so please don't hesitate to let us know if there's anything we can do for you. Thanks for choosing
How do I pay rent?
Paying rent is easy with our online portal. Simply log in and submit your payment using your preferred method. You can pay by credit card, debit card, or electronic check. If you have any questions or need assistance, our team is always happy to help. Thank you for choosing us as your apartment community!